Last updated: 07/21/2026
eMobility Scooter USA (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have when you visit our website or place an order.
Information We Collect
When you shop with us, contact support, or subscribe to our newsletter, we may collect information such as your name, shipping and billing address, email address, phone number, and order details. Payment information is processed securely by our payment providers; we do not store full card numbers on our servers. We also automatically collect limited technical data such as your IP address, browser type, and pages viewed, which helps us keep the site secure and improve your experience.
How We Use Your Information
We use your information to process and deliver orders, provide customer support, send order confirmations and shipping updates, respond to questions, and—if you opt in—share product news and offers. We may also use aggregated, non-identifying data to understand how our store is used and to improve our products and service.
How We Share Information
We do not sell your personal information. We share it only with trusted service providers who help us operate the store, such as payment processors, shipping carriers, and email or hosting services, and only to the extent needed to perform those services. We may also disclose information when required by law or to protect our rights, customers, or business.
Cookies
Our site uses cookies and similar technologies to remember your preferences, keep your cart working, and measure site performance. You can adjust cookie settings in your browser, though some features may not function properly if cookies are disabled.
Data Security
We use encryption and reasonable safeguards to protect your information. No method of transmission over the internet is completely secure, but we work to keep your data protected and limit access to authorized personnel only.
Your Rights
You may request access to, correction of, or deletion of your personal information, and you can unsubscribe from marketing emails at any time using the link in each message. To make a request, contact us using the details below.
Contact Us
eMobility Scooter USA
8822 S Exchange Ave #1, Chicago, IL 60617, USA
Email: support@emobilityscooter.shop
Phone: 773-594-6061